I booked a house on you website a couple of weeks ago. When I booked the house it said...

GetHuman707241's customer service issue with HomeAway.com from May 2018

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The issue in GetHuman707241's own words
I booked a house on you website a couple of weeks ago. When I booked the house it said that the house had * bedrooms and space for up to * guest. I also said that the house was located * min form the beach.*And now when I look at the information of the house it says that’s it’s only * bedroom and space for * people and on top of that it now says that it’s * km from the beach! So the two most important things for me is that all the guest had their own room and that the house was located close to the beach. In my reservation it says that I booked the house for nine people. If I had this information from the start I would probably have booked an other house. I need a call back to sort this out. Thanks
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HomeAway.com

Customer service issue
Reported by GetHuman707241
May 22nd, 2018 - 6 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman707241 started working on this issue
May 22nd 11:18am