I was approved for a Home Depot Card. I never received the card. I moved to a new add...

GetHuman5135709's Account issue with Home Depot Credit from August 2020

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Account name, Account number, Account billing address, Account phone number, and Last 4 of Social Security Number
The issue in GetHuman5135709's own words
I was approved for a Home Depot Card. I never received the card. I moved to a new address after I applied and was approved. My cell phone number and address also changed. When you call to rectify this, the only way they try to identify you is by your phone number. I give my SS number and some fraud prevention recording comes on* however, they ask for the *-digit number on the credit card that I Don't have! This is unbelievable! I made one in-store purchase using my SS number, paid the bill in full, but can't seem to ever get an actual card mailed to my correct address. HELP!*Lori Altschul **** ***-**********@***.com

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Home Depot Credit

Account issue
Reported by GetHuman5135709
Aug 5th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 145 others
0 customers following this

Timeline

GetHuman5135709 started working on this issue
Aug 5th, 2020 10:53pm
GetHuman5135709 indicated the issue is not fixed yet.
Aug 6th, 2020 5:06am
GetHuman5135709 indicated the issue is not fixed yet.
Aug 7th, 2020 9:43pm