My family stayed at the Holiday Inn Express in Alva, OK total * nights. The staff was...

GetHuman1637464's customer service issue with Holiday Inn Express from November 2018

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The issue in GetHuman1637464's own words
My family stayed at the Holiday Inn Express in Alva, OK total * nights. The staff was not very friendly, lost credit card number for the rooms twice. They were upset when they needed to do anything we needed. Ask for towels, keys to room or just to get information had to wait at front desk for over ** minutes for someone to show up. The breakfast was frozen but they tried to serve it. My daughter accidentally left her daughters breathing machine and they gave it to someone else. I feel the service was terrible and something needs to be done.
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Holiday Inn Express

Customer service issue
Reported by GetHuman1637464
Nov 27th, 2018 - 9 mons ago
I have an issue with Holiday Inn Express too
Not resolved
Seen by 5 customers so far
Similar issue to 11 others
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Timeline
GetHuman1637464 started working on this issue
Nov 27th, 2018 3:36pm