Before contacting them, items GetHuman1637464 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1637464's own words
My family stayed at the Holiday Inn Express in Alva, OK total * nights. The staff was not very friendly, lost credit card number for the rooms twice. They were upset when they needed to do anything we needed. Ask for towels, keys to room or just to get information had to wait at front desk for over ** minutes for someone to show up. The breakfast was frozen but they tried to serve it. My daughter accidentally left her daughters breathing machine and they gave it to someone else. I feel the service was terrible and something needs to be done.
GetHuman1637464 did not yet indicate what Holiday Inn Express should do to make this right.
I have an issue with Holiday Inn Express too
How GetHuman1637464 fixed the problem
We are waiting for GetHuman1637464 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.