What is the cancellation policy for reservations?

Asked a year ago
Our cancellation policy for reservations at Holiday Inn Express is designed to provide our guests with flexibility and peace of mind. For individual reservations, cancellations can be made up to 24 hours before the scheduled arrival date without incurring any charges. However, please note that certain discounted or promotional rates may have different cancellation policies, so it is always advisable to carefully review your booking confirmation for any specific terms and conditions. For group reservations, cancellation policies may vary depending on the size and nature of the group, and our dedicated staff will be happy to assist you in understanding and fulfilling any necessary cancellation requirements. We strive to ensure that our cancellation policy is fair, transparent, and convenient, allowing our guests to adjust their plans if needed.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Holiday Inn Express?

If you need to call Holiday Inn Express customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Holiday Inn Express

Holiday Inn Express

Find a list of many popular Holiday Inn Express questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Holiday Inn ExpressHoliday Inn Express Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!