My Fianc*e and I stayed at Hilton Inn , in Pine Bluff, Arkansas * weekends in a row due...

GetHuman-faridki's customer service issue with Hilton Garden Inn from March 2021

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The issue in GetHuman-faridki's own words
My Fianc*e and I stayed at Hilton Inn , in Pine Bluff, Arkansas * weekends in a row due to death in family. the weekends were:*-*-*-*,*-**-*-**, and *-**-*** upon on checking my bank I discovered a $***.**, charge of smoking which my fianc* nor I smoke, contacted manager Tony told he was going to waive the charge because I requested for proof of smoking I'm a cancer patient actively taking chemotherapy. The manager Tony called me a ******* and stated I could not come to that property, nor book a reservation , all of this because I requested proof of smoking. I'm trying to work this out before contacting my attorney.*Kimberly Farid****-***-**** *I HAVE BEEN ON HOLD FOR OVER ** MINUTES TO SPEA TO SOMEONE CONCERNING THIS MATTER

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Hilton Garden Inn

Customer service issue
Reported by GetHuman-faridki
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2 others
0 customers following this

Timeline

GetHuman-faridki started working on this issue
Mar 24th 4:53pm
GetHuman-faridki indicated the issue is not fixed yet.
Mar 25th 10:29am

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