the HP OfficeJet Pro won't let me until I replace a depleted yellow cartridge - print i...

GetHuman-cbgt's tech support issue with Hewlett Packard - Business Support from April 2018

Help me with my issue
The issue in GetHuman-cbgt's own words
print in black and white ... the HP OfficeJet Pro won't let me until I replace a depleted yellow cartridge
I haven't got a spare yellow cart*ridge and I don't need one right now anyway
to learn how to override this pointless instruction and be able to print in black and white.
I have an issue with Hewlett Packard - Business Support too
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Hewlett Packard - Business Support

HP Officejet Pro ****
tech support issue
Reported by GetHuman-cbgt
Apr 25th, 2018 - 5 mons ago
I have an issue with Hewlett Packard - Business Support too
Not resolved
Seen by 4 customers so far
Similar issue to 23 others
0 customers following this
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Timeline
GetHuman-cbgt started working on this issue
Apr 25th 10:32am
GetHuman-cbgt indicated the issue is not fixed yet.
Apr 26th 11:43am