My delivery man waS aggressive. Abusive and threatening... He also called on * other pe...

GetHuman5396105's customer service issue with Hermes.com from October 2020

Help with my Hermes.com issue
First: share to improve GetHuman5396105's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5396105 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman5396105's own words
My delivery man waS aggressive. Abusive and threatening... He also called on * other persons to come here and intimidate me.. Did not leave my parcel because he brought * parcels to the wrong address.. And when I explained this to him he became abusive and accused my dog of biting him.. He said he would have my dog put down or sue me.. Fortunately I had a neighbour who seen him try to hit my dog as soon as he entered the premises.. I can and will give you references from post men.. Refuse collection men and numerous delivery personnel who will be available to vouch for the friendliness of my dog.. I found it very frightening when this person was on the phone to other persons who arrived in such a short time to abuse and try to intimidate me also... At the end of the day he delivered the parcels to the wrong address and when I tried to explain this he became very angry with me.. His registration number is rv**eul... I was alone at home and very frightened if this person who quite honestly seemed to be angry with me straight away... I have witnesses and photos if you would like them

GetHuman5396105 did not yet indicate what Hermes.com should do to make this right.

How GetHuman5396105 fixed the problem

We are waiting for GetHuman5396105 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman5396105
Oct 23rd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 19782 others
0 customers following this

Timeline

GetHuman5396105 started working on this issue
Oct 23rd, 2020 2:02pm