My delivery man waS aggressive. Abusive and threatening... He also called on * other pe...
GetHuman5396105's customer service issue with Hermes.com from October 2020
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The issue in GetHuman5396105's own words
My delivery man waS aggressive. Abusive and threatening... He also called on * other persons to come here and intimidate me.. Did not leave my parcel because he brought * parcels to the wrong address.. And when I explained this to him he became abusive and accused my dog of biting him.. He said he would have my dog put down or sue me.. Fortunately I had a neighbour who seen him try to hit my dog as soon as he entered the premises.. I can and will give you references from post men.. Refuse collection men and numerous delivery personnel who will be available to vouch for the friendliness of my dog.. I found it very frightening when this person was on the phone to other persons who arrived in such a short time to abuse and try to intimidate me also... At the end of the day he delivered the parcels to the wrong address and when I tried to explain this he became very angry with me.. His registration number is rv**eul... I was alone at home and very frightened if this person who quite honestly seemed to be angry with me straight away... I have witnesses and photos if you would like them
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