Hi I ordered a bed of amazon, I just went online to see how long till it will be delive...

GetHuman-tulayjan's Missing Item issue with Hermes.com from May 2020

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The issue in GetHuman-tulayjan's own words
Hi I ordered a bed of amazon, I just went online to see how long till it will be delivered and it says it has already been delivered last Thursday and signed for. I have tried contacting all parties involved I can not get a address or the signature that was used to receive my parcel but I do not have it and would like to have it found or to be refunded I’m not sure what you can do but your company are the one saying responsible for the delivery so hopefully you can assist me to find out where it has gone.*The tracking number is :*****************My name is Tulay Behich*And my address is * Kingsfield way En**tz.*The bed I ordered was from a seller on amazon called Songtree who I have also emailed in hope for some helpful information.*I ordered this bed in a matter of urgency so to now see that it has been delivered somewhere else I have lost the money I paid and the product I ordered so it’s fair to say I’m extremely frustrated.

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Hermes.com

Missing Item issue
Reported by GetHuman-tulayjan
May 11th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 27819 others
0 customers following this

Timeline

GetHuman-tulayjan started working on this issue
May 11th 1:10pm