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Parcel no ******** was thrown over the gate - result is a smashed parcel wringing wet...

GetHuman-peigijo's customer service issue with Hermes.com from December 2019

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Parcel no ******** was thrown over the gate - result is a smashed parcel wringing wet. Is this the way you normally deliver? What are we supposed to do with it? On the outside of the box are arrows saying keep this way up - guess what it was upside down. We have not ordered anything so we assume this is a Christmas present . I would thing this article is scrap. If you employ people who cannot read there in may be your problem. What do you suggest?*Alan Jones

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Hermes.com

Customer service issue

Reported by GetHuman-peigijo

Dec 13th, 2019 - 3 years ago

I have an issue with Hermes.com too

Not resolved

Seen by 37 customers so far

Similar issue to 25402 others

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