I received an email saying I had received a parcel and signed for it . This did not hap...

GetHuman4082892's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4082892's own words
I received an email saying I had received a parcel and signed for it . This did not happen , I was in and waiting for it . I’ve tried contacting Hermes for * days now !! The tracking number is **************** . To add insult to injury they did exactly the same to my daughter , we were both out on this occasion so clearly unable to sign for any parcel . Disgusting service and I want to know where my delivery is and what Hermes are going to do to rectify this situation. *Regards *Deborah Bint

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Hermes.com

Missing Item issue
Reported by GetHuman4082892
Dec 12th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 24842 others
0 customers following this

Timeline

GetHuman4082892 started working on this issue
Dec 12th, 2019 9:30am
GetHuman4082892 indicated the issue is not fixed yet.
Dec 12th, 2019 1:40pm
GetHuman4082892 indicated the issue is not fixed yet.
Dec 12th, 2019 1:42pm
GetHuman4082892 indicated the issue is not fixed yet.
Dec 12th, 2019 1:44pm
GetHuman4082892 indicated the issue is not fixed yet.
Dec 13th, 2019 10:05am

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