Hermes Parcel tracking number: *****************Email says parcel was delivered by Phil...

GetHuman4079385's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4079385's own words
Hermes Parcel tracking number: *****************Email says parcel was delivered by Philip at **** today to us at ** Longdale Lane NG** *AD and signed for by us.*WRONG!!*No one came to our door around that time and we certainly did not sign for any parcel. We checked later in the afternoon and the parcel was just sitting there getting very wet by the front door **. Parcel & contents very soggy!! I think Philip needs some more training on exactly what is meant by delivered and signed for!!*I await your response.*Terence Simpson

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Hermes.com

Missing Item issue
Reported by GetHuman4079385
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 24701 others
0 customers following this

Timeline

GetHuman4079385 started working on this issue
Dec 11th, 2019 5:51pm

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