I have had three parcels delivered by Hermes in the last couple of months and every tim...

GetHuman-fionamco's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
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The issue in GetHuman-fionamco's own words
I have had three parcels delivered by Hermes in the last couple of months and every time bothe the parcel and the card are just left inside our gate on the path with no effort to even see if we were in. I have been in for at least two of theses deliveries. They also asked for a safe place to use if we were out and they didn't use that either. The goods, some electrical, have just been left out in the rain where anyone can see them and take them.

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Hermes.com

Customer service issue
Reported by GetHuman-fionamco
Dec 4th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 21367 others
0 customers following this

Timeline

GetHuman-fionamco started working on this issue
Dec 4th, 2019 3:41pm
GetHuman-fionamco indicated the issue is not fixed yet.
Dec 4th, 2019 10:24pm
GetHuman-fionamco shared this issue with friends on Facebook
Dec 4th, 2019 10:24pm
GetHuman-fionamco indicated the issue is not fixed yet.
Dec 5th, 2019 10:15pm