I had a parcel delivering to me yesterday, the delivery driver left another parcel with...

GetHuman-jotolori's customer service issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman-jotolori's own words
I had a parcel delivering to me yesterday, the delivery driver left another parcel with me saying its for my neighbour and he would leave a note for them to pick it up which I agreed. Later I looked at the parcel and realised its not even in my block, completely different address.parcel is for Amala Anthony. Flat * Thurnham house Law street SE* *XJ*My address is ** Wrotham house law street SE* *XG. Can you arrange for your driver to pick up the parcel please from my address. Thank you*Josephine Otolorin

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Hermes.com

Customer service issue
Reported by GetHuman-jotolori
Dec 3rd, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 20756 others
0 customers following this
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Timeline

GetHuman-jotolori started working on this issue
Dec 3rd, 2019 9:50am
GetHuman-jotolori confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 11:07pm

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