Hi ,having problems getting a response from sent emails, have paid for postage labels...

GetHuman3833415's customer service issue with Hermes.com from October 2019

Help with my Hermes.com issue
The issue in GetHuman3833415's own words
Hi ,having problems getting a response from sent emails, have paid for postage labels ,the same labels mutible times because kept saying not paid ,still says not paid but have been taken out of paypal , have opened case with paypal to try and get refunded but I need the labels I have people waiting for parcels , I am having real problems finding someone to speak to resolve issue except premium number which I will not use I don't feel I should pay for expensive call for hermes issue ,my phone number us *********** ,thanks julie

GetHuman3833415 did not yet indicate what Hermes.com should do to make this right.

I have an issue with Hermes.com too
How GetHuman3833415 fixed the problem
Kept emailing hermes support ,after a few days got response which gave link to live chat ,live chat kept ending not enough time given to reply , but when I checked in paypal payments had been back into paypal which is great
Please help with my Hermes.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hermes.com customer problems.
How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I have not received a email from Hermes with a returns label I paid forI have had this problem before with My Hermes.*I would like a postage label for m...Purchased * parcels from eBay on * Dec and paid a lot of postage to get it here...I have paid for a retun label and have not been given a label to print.I ordered a postage label * ******-****** hermes paypal*transa...i have paid for a label and have not paid enough can i cancelI sent a parcel on Friday paid £*.** postage. It was delivered yesterday. The rec...paid for * delivery labels at *.** and have not received them via email this was...My barcode wouldn't scan on free postage label or from the email on my phone when...
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman3833415
Oct 26th, 2019 - 3 years ago
I have an issue with Hermes.com too
Fixed
GetHuman3833415 shared how to fix
Seen by 27 customers so far
Similar issue to 27931 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3833415 started working on this issue
Oct 26th, 2019 4:00pm
GetHuman3833415 indicated the issue is not fixed yet.
Oct 26th, 2019 8:12pm
GetHuman3833415 indicated the issue is not fixed yet.
Oct 27th, 2019 7:44pm
GetHuman3833415 indicated the issue is not fixed yet.
Oct 28th, 2019 6:06am
GetHuman3833415 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 6:58pm