I regularly get parcels delivered via Hermes. However the deliver man, Nigel, is alway...

GetHuman-leesaali's customer service issue with Hermes.com from October 2019

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The issue in GetHuman-leesaali's own words
I regularly get parcels delivered via Hermes. However the deliver man, Nigel, is always making comments that I always take a long time to open the door. These comments are not even said to my face. They are mumbled with swear words or when he's delivering with someone, he says it loudly to him. Today he swore whilst his friend passed the item over saying "She takes f***ing forever". I do not take ages. I sit right next to the window because I try to be as quick as possible since he has made comments at least ten times now as I order regularly. I am always nice and in the summer offered him some bottled water or a cold drink to hopefully get him to be nicer and yet he's still always rude.**I have let this go for a while but I no longer want parcels delivered by this obnoxiously rude man and I want to submit a formal complaint because this is disgusting. I will be contacting all the retailers I order from to let them know of this disgusting service I have received as it's unacceptable.

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Hermes.com

Customer service issue
Reported by GetHuman-leesaali
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 26944 others
0 customers following this

Timeline

GetHuman-leesaali started working on this issue
Oct 21st, 2019 11:30am
GetHuman-leesaali indicated the issue is not fixed yet.
Oct 21st, 2019 3:40pm

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