GetHuman1834172's customer service issue with Hearst Magazines from December 2018
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Help with my Hearst Magazines issue
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The issue in GetHuman1834172's own words
Issue: Account suspended*From: Hearst Magazines*Sent: Wednesday, December **, **** **:** AM*To: Karen Zimmerman*Subject: Account Suspension Notice** Your Hearst Magazines subscription account has been suspended.*Click here to pay now and to reactivate your account.***Waited on the phone ** minutes before writing this.** ** ** * I am writing because I never received the Prevention magazine of which I am being billed for. I canceled the Prevention magazine by e-mail and phone and since I had started receiving the RedBook.**I do not want the Prevention Magazine due to the difficulty and haunting for payment of a subscription I have never received. I am insulted that you have suspended my subscription for a magazine that I have paid for. **Once again. I have never received the Prevention Magazine and do not want it at this point. I have given subscriptions from your company in the past. This will also end. There is no way I can speak to anyone to address this issue. **I sent in the cancelation notice far before receiving any magazine and NEVER received the Prevention Magazine. Please address this issue and correct as payment in full. I would like an e-mail that confirms this has been taken care of. It is an insult when you do things the right way and get harassed like this. My mother has always enjoyed your magazines. You will not get an order from me with this kind of harassment regarding non-payment when it is not true.**Karen Zimmerman*** Sheahan Dr.*Hamden CT. ***********@***.com****-***-****
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