From: Eric Rumble, email: *****@***.com. Recently you charged my Debit card with...

GetHuman-merumble's customer service issue with Hearst Magazines from December 2018

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The issue in GetHuman-merumble's own words
From: Eric Rumble, email: *****@***.com. Recently you charged my Debit card with $**.** that I did not authorize, nor did I ever sign up for automatic removal. The magazine I previously ordered for my son was Men's Health. He has been a New York State inmate at Wyoming, Gowanda, and now Groveland Correctional Facility in Sonyea, NY. His inmate account * is : Eric Rumble - DIN **B****.**I must also add that your magazine has been terrible in it's ability to transfer delivery address when my son was moved from one facility to another, frequently missing a total of several months. I believe you will find those errors in your running account information.**I want you to credit back the full amount of $**.** that you charged my card ending in ****.*Your information appearing on my debit card account is displayed on ********** as: *TME*XN*K***MENSHEAL*Location: ***-***-****, NY*Purchase Date: *********Category: Retail Stores**Let's not make this complicated and just give me my money back within ** Hrs.

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Hearst Magazines

Customer service issue
Reported by GetHuman-merumble
Dec 10th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1956 others
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Timeline

GetHuman-merumble started working on this issue
Dec 10th, 2018 10:49pm