I entered a sweepstakes and accidently ordered a magazine but when I click on the custo...

GetHuman-peggypmh's customer service issue with Hearst Magazines from November 2018

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I entered a sweepstakes and accidently ordered a magazine but when I click on the customer service link it sends me to w*.bysub.com and that site is unavailable. I found a phone number for food network magazine and when I spoke with them they tried to use the customer service link and they got the same thing. I asked if they could report the problem to the IT department to see if they can fix it and she said she would.*It is not my computer because it is a new one and I tried on Internet Explorer and Enet and got the same thing on both. I do not want to have to keep calling when I have problem this has been going on for over three weeks they told me that the IT had been made aware of the problem. Could you please see if this problem can be taken care of. Customer service say that they just take care of magazine subscription and can't do anything about it but that it has been reported to IT
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Hearst Magazines

Customer service issue
Reported by GetHuman-peggypmh
Nov 3rd, 2018 - 2 mons ago
I have an issue with Hearst Magazines too
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GetHuman-peggypmh started working on this issue
Nov 3rd 9:13pm