I ordered Metashred extreme * days ago. My credit card has been billed. I received an...

GetHuman-sydegen's customer service issue with Hearst Magazines from June 2018

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The issue in GetHuman-sydegen's own words
I ordered Metashred extreme * days ago. My credit card has been billed. I received an e-mail about the order and have not received anything else saying the order is on its way. I want to find out when this order will be arriving. Going by the e-mail your computer generated it said *-** days. Hopefully the product is on it's way. Can you please send me a tracking notification e-mail.
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Hearst Magazines

Customer service issue
Reported by GetHuman-sydegen
Jun 7th, 2018 - 6 mons ago
I have an issue with Hearst Magazines too
Fixed
Seen by 4 customers so far
Similar issue to 434 others
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GetHuman-sydegen started working on this issue
Jun 7th 10:12am
GetHuman-sydegen indicated the issue is not fixed yet.
Jun 7th 12:58pm