Hi I purchased a Chanel handbag with silver chain handles they called themselves Vivo b...

Hi I purchased a Chanel handbag with silver chain handles they called themselves Vivo boutique I paid £*** and received an email confirming my order looking like a invoice has a invoice number. I’ve been waiting wks for this item and have changed their name twice still boutique at the end but different first name. Their selling the same handbags same advert but under a different name boutique. I’ve bren scammed many many times and the police have a record of them and to call them if scammed again. I want a reply or I will report to the police. I want the bag or my money back I can’t afford paying and not getting it. I’ve got proof on my credit card statement I paid them. If no help il b taking this all the way I’m absolutely disgusted and my brothers a procurator fiscal who will assist me taking this to the top. Lorraine Loudon