Before contacting them, items GetHuman5331762 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5331762's own words
My name is Sharon Tam, my fiance and my grandkids stayed at Hawthorne suits on Northwoods boulevard Charleston South Carolina on ** sep **** and checked out on the **. I was going to stay * night but when we got our room it was dirty there was meth and crack cocaine paraphernalia along with dirty clothes trash everywhere and used sanitary napkin. When we talked to talked to the manager he moved us to a new room. The he gave us a discount of **$ off if we would stay a second night. The New issue is that I never got reimbursed for the security deposit. Everytime I call they put me on hold for at least **minutes then they tell me to call back in a hour. If you can please call me at ***) ***-**** or at ***)***-**** u can also email me at *****@***.com**Thank you*Sincerely*Sharon Tam
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