My name is Sharon Tam, my fiance and my grandkids stayed at Hawthorne suits on Northwoo...

GetHuman5331762's customer service issue with Hawthorn Suites from October 2020

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The issue in GetHuman5331762's own words
My name is Sharon Tam, my fiance and my grandkids stayed at Hawthorne suits on Northwoods boulevard Charleston South Carolina on ** sep **** and checked out on the **. I was going to stay * night but when we got our room it was dirty there was meth and crack cocaine paraphernalia along with dirty clothes trash everywhere and used sanitary napkin. When we talked to talked to the manager he moved us to a new room. The he gave us a discount of **$ off if we would stay a second night. The New issue is that I never got reimbursed for the security deposit. Everytime I call they put me on hold for at least **minutes then they tell me to call back in a hour. If you can please call me at ***) ***-**** or at ***)***-**** u can also email me at *****@***.com**Thank you*Sincerely*Sharon Tam

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Hawthorn Suites

Customer service issue
Reported by GetHuman5331762
Oct 4th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 3 others
0 customers following this

Timeline

GetHuman5331762 started working on this issue
Oct 4th, 2020 4:37pm