My name is Sharon Tam, my fiance and my grandkids stayed at Hawthorne suits on Northwoo...
GetHuman5331762's customer service issue with Hawthorn Suites from October 2020
15 views | 3 similar | 0 following
Help with my Hawthorn Suites issue
First: share to improve GetHuman5331762's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5331762's next move: call Hawthorn Suites.
The best way to get your problem resolved is to tap the button below to start calling Hawthorn Suites. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5331762 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5331762's own words
My name is Sharon Tam, my fiance and my grandkids stayed at Hawthorne suits on Northwoods boulevard Charleston South Carolina on ** sep **** and checked out on the **. I was going to stay * night but when we got our room it was dirty there was meth and crack cocaine paraphernalia along with dirty clothes trash everywhere and used sanitary napkin. When we talked to talked to the manager he moved us to a new room. The he gave us a discount of **$ off if we would stay a second night. The New issue is that I never got reimbursed for the security deposit. Everytime I call they put me on hold for at least **minutes then they tell me to call back in a hour. If you can please call me at ***) ***-**** or at ***)***-**** u can also email me at *****@***.com**Thank you*Sincerely*Sharon Tam
GetHuman5331762 did not yet indicate what Hawthorn Suites should do to make this right.
I have an issue with Hawthorn Suites too
How GetHuman5331762 fixed the problem
We are waiting for GetHuman5331762 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.