I wanted free shipping! I was willing to up the amount of the order to get free shipp...

GetHuman5761797's customer service issue with HarrietCarter.com from February 2021

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The issue in GetHuman5761797's own words
I wanted free shipping! I was willing to up the amount of the order to get free shipping to the amount required. Chewy Pet Company has an automatic $**.** amount for free shipping. Your customer service person asked for a code. There isn’t any in my catalogue. I asked for the manager. The girl wanted something else and started asking me questions. When I was a telephone operator of a customer asked for a supervisor we automatically gave them the manager. I called back four more times and asked for a manager. Each time the customer service person wanted to know why. It is none of their business. So each time I hung up. I am very angry and dissatisfied with the rudeness and lack of good service from your company!!! I am not placing an order now. Why can’t you have a set up like Chewy. I bet you would sell a lot more items.

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HarrietCarter.com

Customer service issue
Reported by GetHuman5761797
Feb 18th, 2021 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 30 others
0 customers following this

Timeline

GetHuman5761797 started working on this issue
Feb 18th, 2021 5:04pm
GetHuman5761797 indicated the issue is not fixed yet.
Feb 18th, 2021 10:26pm

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