I placed an order from your catalog for three items on May **,****, mailed it with anen...

GetHuman-meletuck's customer service issue with HarrietCarter.com from June 2020

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I placed an order from your catalog for three items on May **,****, mailed it with anenclosed check for $**.**. The check has been deposited into your account and has been cleared and deducted from my account. I have not received any information of the status of my order and am unable to reach any one by phone. Either the lines are busy or there is a dead silence on the other end. I have checked the copy of my order sheet from the catalog and no where is there an order *. My customer number is *** **** *** as well as all pertinent information, name,address, tel. *, and e-mail address are all on the order sheet. I would appreciate feedback regarding this issue. This is my first order from Harriet Carter and I am not very impressed with the serve. I would appreciate feedback as soon as possible regarding my order.

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HarrietCarter.com

Customer service issue
Reported by GetHuman-meletuck
Jun 12th, 2020 - 5 months ago
Fixed
Seen by 7 customers so far
Similar issue to 22 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-meletuck started working on this issue
Jun 12th 8:35pm
GetHuman-meletuck confirmed the issue is fixed. Hooray!
Jun 15th 1:37am
GetHuman-meletuck confirmed the issue is fixed. Hooray!
Jun 15th 1:37am