I purchased a helmet and only wore it a few times. We went on week long trip to South D...
GetHuman-joansapp's customer service issue with Harley Davidson from July 2018
Help with my Harley Davidson issue
First: share to improve GetHuman-joansapp's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-joansapp to get a Harley Davidson rep on the line!
Always use the GetHuman Phone tocall Harley Davidson. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-joansapp's own words
I purchased a helmet and only wore it a few times. We went on week long trip to South Dakota and I wore the helmet on interstate. I heard a popping and dinging noise and all of a sudden my visor flew off. It was very scary and frustrating! The helmet number is *****-**VM****L CE ****. The screws were hitting the trunk when they popped off. This was not a cheap helmet and I would expect it to be better than just wearing it a few times. I would like a new helmet or at least the screws and a new visor to replace it. I am very frustrated that this happened, I thought I was purchasing a safe product. Please advise, I wrote the corporate office a few days ago and never heard a thing.
GetHuman-joansapp did not yet indicate what Harley Davidson should do to make this right.
I have an issue with Harley Davidson too
How GetHuman-joansapp fixed the problem
We are waiting for GetHuman-joansapp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.