I recently purchased ( on *-**-**** ) a Hamilton Beach *-slice Keep Warm toaster on Way...

GetHuman5060268's customer service issue with Hamilton Beach from July 2020

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The issue in GetHuman5060268's own words
I recently purchased ( on *-**-**** ) a Hamilton Beach *-slice Keep Warm toaster on WayFair. The product works fine. However, in reading the Limited Warranty on the information sheet, it states in part "***This product is warranted***for a period of five ( * ) years from the date of original purchase in Canada and one ( * ) year from the date of original purchase in the U.S.***". My question is: why are U.S. customers ( like me ) only getting a * year warranty, but Canadian people get a warranty of * years for the IDENTICAL same product? Hamilton Beach is an American company. Why are y'all punishing Americans, but rewarding Canadians?

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Hamilton Beach

Customer service issue
Reported by GetHuman5060268
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 172 others
0 customers following this

Timeline

GetHuman5060268 started working on this issue
Jul 13th 4:48pm
GetHuman5060268 indicated the issue is not fixed yet.
Jul 15th 5:49am