I bought a HB FlexBrew Single Serve Coffee Maker model *****, series E****CE from Kohl...

GetHuman-adirae's Complaint issue with Hamilton Beach from June 2020

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The issue in GetHuman-adirae's own words
brew coffee ... I bought a HB FlexBrew Single Serve Coffee Maker model *****, series E****CE from Kohl's in December of **** . It has stopped functioning two weeks ago. The device that allows the transfer of the heated water from the reservoir to the brew basket is no longer doing this. I would like to get my coffee maker replaced. I would like to again make and enjoy my morning coffee. I hope you can help.
Once the water was heated, it was not moved from the reservoir to the brew basket to complete the brewing process.
I would like to get my coffee maker replaced.
since December ****
I have used the product as instructed by the manufacturer, and there is nothing else that I could do. It is not a product that can be repaired by the consumer.
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Hamilton Beach

Hamilton Beach FlexBrew coffee maker
Complaint issue
Reported by GetHuman-adirae
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 154 others
0 customers following this

Timeline

GetHuman-adirae started working on this issue
Jun 16th 5:46pm
GetHuman-adirae indicated the issue is not fixed yet.
Jun 17th 5:13pm
GetHuman-adirae indicated the issue is not fixed yet.
Jun 17th 5:41pm