I have been a gold card member for years and went to the store in Conroe Texas again to...

GetHuman1641467's customer service issue with Hallmark.com from November 2018

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The issue in GetHuman1641467's own words
I have been a gold card member for years and went to the store in Conroe Texas again today to buy more stuff. Last week I had went there and spent a ton of money on gifts to donate and bought too much so I went to return stuff today to but for another purpose and even though I had my receipts they refused to credit or give me credit because the items were seasonal. The day I bought all the stuff the girl never explained this to me and I was actually helping her with ringing up things because she was new. I want to be able to return these items for at least credit. The clerk today was down right rude and then the other lady working chimed in and was also rude and loud almost embarrassing me. She suggested I donate the stuff to a good cause. I am not going back in there as I usually go in there about * x a month. Very upset

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Customer service issue
Reported by GetHuman1641467
Nov 27th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 20 others
1 customer following this


GetHuman1641467 started working on this issue
Nov 27th, 2018 11:10pm