I have been a gold card member for years and went to the store in Conroe Texas again to...
GetHuman1641467's customer service issue with Hallmark.com from November 2018
Help with my Hallmark.com issue
First: share to improve GetHuman1641467's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1641467's next move: talk to Hallmark.com when they open.
Hallmark.com's call center is closed now. We will send GetHuman1641467 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1641467 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1641467's own words
I have been a gold card member for years and went to the store in Conroe Texas again today to buy more stuff. Last week I had went there and spent a ton of money on gifts to donate and bought too much so I went to return stuff today to but for another purpose and even though I had my receipts they refused to credit or give me credit because the items were seasonal. The day I bought all the stuff the girl never explained this to me and I was actually helping her with ringing up things because she was new. I want to be able to return these items for at least credit. The clerk today was down right rude and then the other lady working chimed in and was also rude and loud almost embarrassing me. She suggested I donate the stuff to a good cause. I am not going back in there as I usually go in there about * x a month. Very upset
GetHuman1641467 did not yet indicate what Hallmark.com should do to make this right.
I have an issue with Hallmark.com too
How GetHuman1641467 fixed the problem
We are waiting for GetHuman1641467 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.