I had ordered a mattress order no. No one called me about it. Then I got an email that...

GetHuman-otismink's customer service issue with HSN.com from January 2021

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The issue in GetHuman-otismink's own words
I want the HSN site to show status of item as cancelled and want the money charge refunded ... I had ordered a mattress order no. No one called me about it. Then I got an email that it was cancelled. Then I saw that my account was billed a week ago. I called HSN they gave me the phone number for the mattress company. I called them and cancelled. They said it was fine and I still do not see it as cancelled in my HSN account. I do not want to be charged again as it was over $***.**.

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Customer service issue
Reported by GetHuman-otismink
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 533 others
0 customers following this


GetHuman-otismink started working on this issue
Jan 6th 3:11am