I purchased a HP Chromebook **A NA****NR , my account is set for flex pay of * monthly...

GetHuman-wahiawa's Make a payment issue with HSN.com from July 2020

Help with my HSN.com issue
The issue in GetHuman-wahiawa's own words
I purchased a HP Chromebook **A NA****NR , my account is set for flex pay of * monthly payments. I have a payment due n would like to pay this month using my credit card instead of my checking debit card as I had set up. As my checking account may go overdraft due to a unauthorized debit which is currently being investigated. Please contact me soon as possible that I may make my current payment due for July using my credit card n cancelling my checking debit payment for this month only. Can I call HSN billing department or make payment at HSN online.*Thank you . Await your response

GetHuman-wahiawa did not yet indicate what HSN.com should do to make this right.

How GetHuman-wahiawa fixed the problem
Contacted via **** * info given automated, acct* n zipcode. Customer service call back system wait time ** minit. Received return call on time wait time, rep was direct n resolved my issue in making alternate payment.
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HSN.com

Make a payment issue
Reported by GetHuman-wahiawa
Jul 13th, 2020 - 2 months ago
Fixed
GetHuman-wahiawa shared how to fix
Seen by 16 customers so far
Similar issue to 376 others
0 customers following this
Items needed
Order number
Billing address
Email address on account
Name on account

Timeline

GetHuman-wahiawa started working on this issue
Jul 13th 5:07pm
GetHuman-wahiawa confirmed the issue is fixed. Hooray!
Jul 13th 5:56pm

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