I have been unable to order anything from either HSN online or by calling the phone num...

GetHuman1624343's customer service issue with HSN.com from November 2018

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The issue in GetHuman1624343's own words
I have been unable to order anything from either HSN online or by calling the phone number listed on TV. I don’t know my account number, I used to have an HSN card but haven’t used it in a long time... I have purchased $****’s of dollars from HSN in the past. I had a couple of past due payments years ago but have always paid everything in full -*so I am not aware I have anything outstanding! I would like to be able to shop with HSN because you have such good products - and I am unable to get out to shop right now.. My dear husband died of metastatic pancreatic cancer after being diagnosed a year ago. It has been the worst and by far the most stressful year of my life - I really thought I didn’t know if I’d make it, too.. I*am getting stronger but I was so devastated that it’s been really hard! I tried very hard to find a clinical trial for him to try to join - since standard chemotherapy with Gemcitabine only gives you, at best, a few months.. (I am a pathologist and he was a psychiatrist...and I am very well-versed in oncology...but it didn’t matter because I could not find anything to help him!!)*Anyway, I would appreciate it if you could call me back!*Sincerely,*Peggy Johnson
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Customer service issue
Reported by GetHuman1624343
Nov 26th, 2018 - 10 mons ago
I have an issue with HSN.com too
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Seen by 2 customers so far
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GetHuman1624343 started working on this issue
Nov 26th, 2018 12:50am