I am a Genera Manager for a hotel and we authorized a guest CC and now we need to relea...

GetHuman4026194's customer service issue with HSBC (US) from December 2019

Help with my HSBC (US) issue
First: share to improve GetHuman4026194's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4026194 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman4026194's own words
I am a Genera Manager for a hotel and we authorized a guest CC and now we need to release the hold. How can we get this done? He is international as he lives in Venezuela but he is traveling in the states but he needs his funds.

GetHuman4026194 did not yet indicate what HSBC (US) should do to make this right.

I have an issue with HSBC (US) too
How GetHuman4026194 fixed the problem

We are waiting for GetHuman4026194 to fix the problem and share the solution with the rest of us customers.

Please help with my HSBC (US) issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
A company contact me and said that I win R*** ***.**. After correspondence with t...
FIX: Well I just ignore them and pray for them. May God forgive them.yes i had a HSBC Account that there was some fraudulent activity on they closed t...Mishandling of mortgage applicationregister mobile banking from uk
FIX: I got help from hsbc support which is excellent. I used a collect call.I’m checking on a refund that was supposed to be added to my account. It asked fo...HSBC bank representative, send me misleading information, and login details of th...
FIX: Problem was not sorted out with the HSBC UK, South Africa. *The HSBC UK says...My account was placed in the fraud department. I sent i.d. and ssan card to prove...
Do you have a customer issue as well?
We can help you get HSBC (US)'s attention and get better help faster. Tap below to get started.
Having HSBC (US) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

HSBC (US)

Customer service issue
Reported by GetHuman4026194
Dec 2nd, 2019 - 4 years ago
I have an issue with HSBC (US) too
Not resolved
Seen by 15 customers so far
Similar issue to 42 others
0 customers following this

Timeline

GetHuman4026194 started working on this issue
Dec 2nd, 2019 5:04pm