In July **** I took out a credit card with HSBC with a limit of £**** *On **rd July...

GetHuman4703212's Complaint issue with HSBC (UK) from April 2020

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The issue in GetHuman4703212's own words
In July **** I took out a credit card with HSBC with a limit of £**** *On **rd July **** I paid Thomas Cook £*,***.** for * flights to Turkey. As you know Thomas Cook went into liquidation.My holiday was due in October ****. I went to HSBC bank Scunthorpe branch and put in a claim for my money back. The money was credited to my credit card on October **th ****. My y limit was back up to £*,****I Recieved my statement for April this year, it stated that I owed £***.** this was correct as I have now made further transactions. *I then received a document on line stating that I had exceeded my limit. The £*,*** had been re debited from my account. Please can you help me?

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Complaint issue
Reported by GetHuman4703212
Apr 23rd, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 191 others
0 customers following this


GetHuman4703212 started working on this issue
Apr 23rd, 2020 3:13pm
GetHuman4703212 indicated the issue is not fixed yet.
Apr 23rd, 2020 7:47pm