Me and my girlfriend had a ticket booked with megabus from Edinburgh to Stirling at...

GetHuman-cstorbjo's customer service issue with HMRC from December 2018

9 views | 1885 similar | 0 following
Help with my HMRC issue
First: share to improve GetHuman-cstorbjo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cstorbjo's next move: call HMRC.
The best way to get your problem resolved is to tap the button below to start calling HMRC. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-cstorbjo may need:
Name, Billing address, and National insurance number
The issue in GetHuman-cstorbjo's own words
Me and my girlfriend had a ticket booked with megabus from Edinburgh to Stirling at **:**am at the night of Boxing day (technically **th of december). A bus driver came out and asked us "you are not golng to Stirling, are you?". Apparently there is no bus running and me and my girlfriend is now stranded in Edinburgh. We booked the ticket from the megabus website, a ticket that was apparently never available for us. We went to the closest hotel (Ibis) and had to pay over £** for a room so we can take a train tomorrow (another £**). We looked in to Taxis but that would cost us a lot more than the hotel. Megabus have costed us a fortune for a service they sold us but never provided. I feel like this is either illegal or borderline illegal. I want compensation for the whole situation they created which have caused distress for both of us.

GetHuman-cstorbjo did not yet indicate what HMRC should do to make this right.

How GetHuman-cstorbjo fixed the problem

We are waiting for GetHuman-cstorbjo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HMRC's attention and get better help faster. Tap below to get started.
Having HMRC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cstorbjo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cstorbjo
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1885 others
0 customers following this


GetHuman-cstorbjo started working on this issue
Dec 27th, 2018 1:36am