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The issue in GetHuman1968658's own words
I was given the wrong information my hm passport office.**I called on ** dec **:** on this phone nr -***********. *I was charged £**.***to be given the wrong information by customer service. *I asked what is the procedures in order to apply for a passport if child is not in uk and I was sent to the consulate where the child reside just to find outafter that in fact I should've apply online .**Why was I given the wrong information when I specifically asked for advise.*?
GetHuman1968658 did not yet indicate what HM Passport Office should do to make this right.
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