So i made an account for HBO Max thinking i could get to watch Godzilla vs. King Kong...

GetHuman-valkriea's Cancel My Services issue with HBO Now from March 2021

Help with my HBO Now issue
First: share to improve GetHuman-valkriea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-valkriea may need:
Account Number, Name of Account Holder, Email on Account, Phone Number on Account, and Password
The issue in GetHuman-valkriea's own words
So i made an account for HBO Max thinking i could get to watch Godzilla vs. King Kong. Im living in Japan on NAF (Naval Air Facility) Atsugi. The theater on-base won't get the movie for awhile and all the theaters around here are would most likely be in Japanese. After trying to verify my email, it gave me a message saying i wasnt in U.S. territory or a VPN was detected. And then it continued giving me that message everytime i tried to access the site to contact them. I just want to watch the movie. If theres anyway possible for you guys to help me out on that, id very much appreciate it. But if not, then id like my account to be deleted. It said it would bill me again at the end of the month and im trying to avoid that if i can, especially if i cant use it at all. Thank you for all your efforts. **Very Respectfully, **AM* (AW) Jonathan Hernandez*HSM-**, NAF Atsugi

GetHuman-valkriea did not yet indicate what HBO Now should do to make this right.

How GetHuman-valkriea fixed the problem

We are waiting for GetHuman-valkriea to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HBO Now's attention and get better help faster. Tap below to get started.
Having HBO Now issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel My Services issue
Reported by GetHuman-valkriea
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 642 others
0 customers following this


GetHuman-valkriea started working on this issue
Mar 24th 10:07am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies