Both my husband and I updated our HBO account and both paid for the month but STILL can...

GetHuman-tabarant's customer service issue with HBO Now from June 2018

Help with my HBO Now issue
Both my husband and I updated our HBO account and both paid for the month but STILL can’t watch ANYTHING. It keeps giving us codes to put in and when we do we STILL get another stupid CODE! VERY FRUSTRATING!
I trust that HBO Now will make this right and come up with a resolution that is fair.
Help with my HBO Now issue
How GetHuman-tabarant fixed the problem:
I called customer service and they walked it through for us
I have an issue with HBO Now too
Do you have a customer issue as well?
We can help you get HBO Now's attention and get better help faster. Tap below to get started.
Having HBO Now issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would HBO Now email you?
This email address isn't valid

HBO Now

Customer service issue
Reported by GetHuman-tabarant
Jun 7th, 2018 - 15d ago
I have an issue with HBO Now too
Fixed
GetHuman-tabarant shared how to fix
Seen by 5 customers so far
Similar issue to 661 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Email on Account
Phone Number on Account
Password
Timeline
GetHuman-tabarant started working on this issue
Jun 7th 7:51am
GetHuman-tabarant confirmed the issue is fixed. Hooray!
Jun 11th 5:35pm
GetHuman-tabarant confirmed the issue is fixed. Hooray!
Jun 11th 5:40pm