Hi there, I called to customer care yesterday about transfering my old number that was...

GetHuman-reenada's customer service issue with H2O Wireless from May 2018

18 views | 705 similar | 0 following
Help with my H2O Wireless issue
Next: our robot will wait on hold for GetHuman-reenada to get a H2O Wireless rep on the line!
Always use the GetHuman Phone to call H2O Wireless. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-reenada's own words
Hi there, I called to customer care yesterday about transfering my old number that was with Tmobile to H** wireless. Representative who was helping me told me he wont be able to do so as i have already activated the sim card with some different number.Number of that new h** sim was **********. So he told me i will have to purchase one more sim card and instead of activating it i will have to choose option for transfering sim. Does that even make sense i already spended my money activating one sim and he want me to buy one more and activated it. I asked him so what am i suppose to do with the sim that has been activated he started explaining plans on the sim i have. I was already irritated with the explanation i can study well and i knew what that plan had i was asking for solution. That was very dissapointing. so instead of arguing with him. I had a spare sim card that no activated had not been recharged i gave him ** digits of that sim card. I gave all of my previous sim card information My old number with t mobile is **********. Now the problem is sim has not been activated yet nor has been transferred. What do i do? Is there any way i can transfer my old number to the sim that has already been activated so that i don't have to waste my money ?

GetHuman-reenada did not yet indicate what H2O Wireless should do to make this right.

How GetHuman-reenada fixed the problem

We are waiting for GetHuman-reenada to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H2O Wireless's attention and get better help faster. Tap below to get started.
Having H2O Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-reenada fixes it.
This email address isn't valid

H2O Wireless

Customer service issue
Reported by GetHuman-reenada
May 6th, 2018 - 5 years ago
Fixed
Seen by 18 customers so far
Similar issue to 705 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of SSN

Timeline

GetHuman-reenada started working on this issue
May 6th, 2018 9:41pm
GetHuman-reenada indicated the issue is not fixed yet.
May 7th, 2018 3:30am
GetHuman-reenada confirmed the issue is fixed. Hooray!
May 9th, 2018 11:18pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies