I went into the H & R block on *-*-**** and i am the Power of Attorney for my son. I w...

GetHuman5722406's customer service issue with H&R Block from February 2021

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The issue in GetHuman5722406's own words
I went into the H & R block on *-*-**** and i am the Power of Attorney for my son. I was at the office **** w McDowell *****. She E-filed the tax information for the stimulus payment owed. She applied him for a Emerald Card and it said the Applicant Name Charles E Nealy, and she put my Drivers license on their and should not have been. I am not or have not applied for a Emerald card. At the time i told her that he already had bank information in his name. I have been in there * more days trying to take care of this. I want the Emerald Card to be Deleted , and Cancelled, and sent a check instead. Every time i call she tells me that she is going to try to do something. And due to her error He should not be charged any more money. Please Help Me with this matter.**Marcella Bordeaux -Senior Tax Specialist***** w McDowell Ste **Phoenix Arizona ******Office: ***-***-****

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H&R Block

Customer service issue
Reported by GetHuman5722406
Feb 4th, 2021 - 6 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 8390 others
0 customers following this

Timeline

GetHuman5722406 started working on this issue
Feb 4th 5:09pm