I purchased H&R Block Premium & Business Tax Software, **** and ****, from Office Depot...

GetHuman5363675's customer service issue with H&R Block from October 2020

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The issue in GetHuman5363675's own words
I purchased H&R Block Premium & Business Tax Software, **** and ****, from Office Depot. I have never launched the "Business" program for use in preparing my Corporate Return for either year until yesterday, ********. Neither program works (opens) when clicking. The "Individual" program software for both years works fine. I have uninstalled, and re-installed the software several times using the CD* however, the Business Program still will not open for starting a Return. I have also attempted to access the software online, but I will have to make an additional purchase for approximately $** each. My activation codes are NAYJ-S*TR and GV*F-J**B for **** and ****, respectively.**I either need help to activate the Business Programs for both years or new CDs for both years. Or, I need to be REFUNDED for the purchase price of both products. **Thanks for you help ASAP.*Columbus Banks****-***-****, Cell****-***-****, Land****** Windy Meadow Drive*Dallas, TX *****

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H&R Block

Customer service issue
Reported by GetHuman5363675
Oct 13th, 2020 - 2 years ago
Not resolved
Seen by 139 customers so far
Similar issue to 5702 others
0 customers following this

Timeline

GetHuman5363675 started working on this issue
Oct 13th, 2020 7:58pm