Hi I received notice from my H&R tax consultant John Broad in Phoenix Az who completed...
GetHuman-janevanh's customer service issue with H&R Block from October 2018
Help with my H&R Block issue
First: share to improve GetHuman-janevanh's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-janevanh to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-janevanh may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-janevanh's own words
Hi I received notice from my H&R tax consultant John Broad in Phoenix Az who completed my overseas tax return.(I have an extended deadline) He instructed me to register an account on line so I could pay view and sign my **** return which is due today! I registered and signed up for an account . (UN) ***winked That all went fine. However because I have a * word last name I typed in my name to confirm my identity and the system blocked me out. I emailed John Broad and he gave me the exact upper case identification used on my return:JANE VAN HONK I went back into HRblock.com *typed in my name as used on my return and still I was refused entry . I am happy to send you a screen shot. I need to get my forms turned in today. Please have someone from IT help me get back into my account. Thank You. Jane van Honk
GetHuman-janevanh did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-janevanh fixed the problem
We are waiting for GetHuman-janevanh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.