I've already complied with the request to verify my identity. The message when I wanted...

GetHuman-ncflynn's customer service issue with GunBroker.com from October 2020

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The issue in GetHuman-ncflynn's own words
I've already complied with the request to verify my identity. The message when I wanted to make a purchase: "The GunBroker.com security system is unable to verify the contact information provided. Please provide TWO forms of documentation which matches the name and address you provided for the account profile* we require one of the documents be a picture ID with your Date of Birth." *I sent in an email attachment with my driver's license and a piece of mail with my address *(A message from you said, "Your request (******) has been updated." *How long is it going to take to get this resolved? I am going to lose the opportunity to buy what I'd like to purchase. I didn't even want to bid. It's been about ** hours.

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GunBroker.com

Customer service issue
Reported by GetHuman-ncflynn
Oct 7th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 425 others
0 customers following this

Timeline

GetHuman-ncflynn started working on this issue
Oct 7th, 2020 7:46pm

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