I have Guardian Dental DMO through my retiree plan, Cook County (Illinois) Pension Fund. I am registered with Family Dental Insurance, Evergreen Park, but they stink. I want to transfer to a new provider. More than two months ago, I called Guardian and asked them to send me via email a list of dentists in my zip code, they agreed. I have yet to receive it. I do not want to use that find a dental option on the internet as my laptop is buggy. I just want to get a list, please!!!*** years ago, Family Dental texted me three times, phoned me three times about an appointment. I confirmed each time. Then on the day of the appointment when this ** year-old woman was six blocks from them called me to cancel the appointment saying my dentist wasn't there when the apptmt was with the hygienist. They lied, tried to pacify me with offer of lunch at restaurant on corner from them. Haven't heard from them since. I told them they stink, haven't heard from them since.
I trust that Guardian Dental Insurance will make this right and come up with a resolution that is fair.