I have Guardian Dental DMO through my retiree plan, Cook County (Illinois) Pension Fund...

GetHuman-spranghi's customer service issue with Guardian Dental Insurance from June 2018

5 views
 | 
636 similar
 | 
0 following
Help me with my issue
Before contacting them, items GetHuman-spranghi may need:
Name, Member ID, Billing Address, and Phone number
GetHuman-spranghi's next move: have a Guardian Dental Insurance rep call.
Always use the GetHuman Phone tocall Guardian Dental Insurance. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-spranghi's own words:
I have Guardian Dental DMO through my retiree plan, Cook County (Illinois) Pension Fund. I am registered with Family Dental Insurance, Evergreen Park, but they stink. I want to transfer to a new provider. More than two months ago, I called Guardian and asked them to send me via email a list of dentists in my zip code, they agreed. I have yet to receive it. I do not want to use that find a dental option on the internet as my laptop is buggy. I just want to get a list, please!!!*** years ago, Family Dental texted me three times, phoned me three times about an appointment. I confirmed each time. Then on the day of the appointment when this ** year-old woman was six blocks from them called me to cancel the appointment saying my dentist wasn't there when the apptmt was with the hygienist. They lied, tried to pacify me with offer of lunch at restaurant on corner from them. Haven't heard from them since. I told them they stink, haven't heard from them since.
I trust that Guardian Dental Insurance will make this right and come up with a resolution that is fair.
Help me with my issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Guardian Dental Insurance's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Guardian Dental Insurance email you?
This email address isn't valid
Follow this issue
See how GetHuman-spranghi fixes it.
This email address isn't valid

Guardian Dental Insurance

Customer service issue
Reported by GetHuman-spranghi
Jun 3rd, 2018 - 2 mons ago
I have an issue with Guardian Dental Insurance too
Not resolved
Seen by 5 customers so far
Similar issue to 636 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-spranghi started working on this issue
Jun 3rd 1:38pm