Good Afternoon,**I was traveling to Dallas and then Denton. My name is Sonia Collantes...
GetHuman3839249's Refunds issue with Greyhound from October 2019
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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
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For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman3839249's own words
Good Afternoon,**I was traveling to Dallas and then Denton. My name is Sonia Collantes, traveling with my husband and two girls, Friday October **th at *:** am, shortly after leaving the bus broke down and we got transferred, then coming back from dallas today, *:** and I am taking an Uber home because the bus needs maintenance. This is the first time I use Grayhound and probably the last time. I feel your busses need maintenance for your drivers safety and the passengers. Your drivers are great but passengers get mad at at them when a bus brakes down. I also need a full refund or at least partial. I have two kids with me and this experience is ridiculous to happen on our way going and coming home. I appreciate if you can respond to this matter ASAP.
GetHuman3839249 did not yet indicate what Greyhound should do to make this right.
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