Good Afternoon,**I was traveling to Dallas and then Denton. My name is Sonia Collantes...

GetHuman3839249's Refunds issue with Greyhound from October 2019

Help with my Greyhound issue
First: share to improve GetHuman3839249's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3839249 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
Top Tip from another customer
For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman3839249's own words
Good Afternoon,**I was traveling to Dallas and then Denton. My name is Sonia Collantes, traveling with my husband and two girls, Friday October **th at *:** am, shortly after leaving the bus broke down and we got transferred, then coming back from dallas today, *:** and I am taking an Uber home because the bus needs maintenance. This is the first time I use Grayhound and probably the last time. I feel your busses need maintenance for your drivers safety and the passengers. Your drivers are great but passengers get mad at at them when a bus brakes down. I also need a full refund or at least partial. I have two kids with me and this experience is ridiculous to happen on our way going and coming home. I appreciate if you can respond to this matter ASAP.

GetHuman3839249 did not yet indicate what Greyhound should do to make this right.

How GetHuman3839249 fixed the problem

We are waiting for GetHuman3839249 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refunds issue
Reported by GetHuman3839249
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3921 others
0 customers following this


GetHuman3839249 started working on this issue
Oct 27th, 2019 11:49pm