On March *th **** I caught a bus**** at The Detroit MI Greyhound bus station.To Chicago...

GetHuman2387022's customer service issue with Greyhound from March 2019

15 views | 2829 similar | 0 following
Help with my Greyhound issue
Next: our robot will wait on hold for GetHuman2387022 to get a Greyhound rep on the line!
Always use the GetHuman Phone to call Greyhound. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2387022's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2387022 may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman2387022's own words
On March *th **** I caught a bus**** at The Detroit MI Greyhound bus station.To Chicago then catch bus route ****. To St Louis *hour wait ***pm didn't get on bus til **pm. Was to arrive in Las Vegas NV at.***pm. well as I type . Greyhound had to fly in a driver. We got to St Louis. Our bus was supposed to leave at ***pm that evening. Well the bus didn't leave until **pm. The driver that they flew in was a beginner has not been on the job for only *months. The driver got us Lost. Ok finally she found our way. Ok now The plan for her was to drive until another driver come in. Well guess what. The driver never came in. Now we are all seating here waiting on another driver we have been sitting at McDonald's in Salina Ks for * hours still no bus driver. I paid cash for my trip a round trip ticket. And this is my second time experience this problem with Greyhound bus. It upsets me. I have taken off work to enjoy myself on a trip. I have spent more money than what I had planned.also the hotel I was planning too book I can't because if I am late that's and extra charge. So how to fix this is refund my money back and get your driver together. It's sad I'm very unhappy as I'm trying. My confirmation number is ********** and ********** I spent$***.** for this tickets.

GetHuman2387022 did not yet indicate what Greyhound should do to make this right.

How GetHuman2387022 fixed the problem

We are waiting for GetHuman2387022 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Greyhound customer problems.
What Is the Baggage Allowance for Greyhound?What Do I Do If Greyhound Lost My Luggage?
Do you have a customer issue as well?
We can help you get Greyhound's attention and get better help faster. Tap below to get started.
Having Greyhound issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2387022 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2387022
Mar 6th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 2829 others
0 customers following this


GetHuman2387022 started working on this issue
Mar 6th, 2019 3:22pm