my trip was to leave Atlanta at *:** am. At *:** am i was told it was changed to *am. b...

GetHuman783364's customer service issue with Greyhound from June 2018

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The issue in GetHuman783364's own words
my trip was to leave Atlanta at *:** am. At *:** am i was told it was changed to *am. by this time buses have been breaking down and the station is way overcrowded. we have mothers and kids laying on this disgusting floor because there is no room. the workers are ******* rude and is not understanding that we have been here for hours on in. *am comes and we are told again!! that our bus is down and that we have to change our tickets I STOOD IN LINE ** MINS before i was told that we didn't need to change them and our bus should be here by *am. That will make over ** hours in this bus station with no apologies from any one. this is the most horrible trip i have ever taken on greyhound. This place is nasty every inch of this place is covered in filth. the bathrooms are covered in ****, blood, and **** which includes the walls and floors. a lot of us are ******* stranded here and have no choice but to make a bed for they kids on the nasty floor people are walking by every second. i will make sure i never let me myself or anyone else use this horrible service and i demand my money back. i dont want a discount. i dont want a free trip. I WANT MY MONEY BACK BECAUSE I CAN NOT GET ALL THE TIME I WASTED IN YOUR BUILDING
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Customer service issue
Reported by GetHuman783364
Jun 14th, 2018 - 9 mons ago
I have an issue with Greyhound too
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Seen by 2 customers so far
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GetHuman783364 started working on this issue
Jun 14th, 2018 11:24am