My wife is in a nursing home. I have been unable to get through to her since the servic...

GetHuman5195847's Technical Support issue with from August 2020

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The issue in GetHuman5195847's own words
My wife is in a nursing home. I have been unable to get through to her since the service started. When I call her, her Jitterbug smart phone doesn't ring. All I get is a recorded message telling me to leave a message. So far, her phone has been useless and I want a credit for the time her phone hasn't functioned properly. When the problem is resolved, you may resume billing from that point forward. Her phone number is ***-***-****.**I tried calling your office at about *:** Pacific time and I got a recorded message and a hang-up.*PLEASE CONTACT ME ASAP. My email appears below.
This especially frustrating because of my wife's isolation due to COVID-**
Please fix it !
New customer ... but not much longer if this isn't resolved.
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Technical Support issue
Reported by GetHuman5195847
Aug 25th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 733 others
0 customers following this


GetHuman5195847 started working on this issue
Aug 25th, 2020 1:30am

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