My Ph Number: ***-***-****. Name: Kathirene J. Ewing. I called ***-***-**** yesterday...
GetHuman-kathiren's customer service issue with GreatCall.com from August 2018
Help with my GreatCall.com issue
First: share to improve GetHuman-kathiren's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kathiren may need:
Name, Email, Phone number or other identifying information
GetHuman-kathiren's next move: talk to GreatCall.com when they open.
GreatCall.com's call center is closed now. We will send GetHuman-kathiren a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-kathiren's own words
My Ph Number: ***-***-****. Name: Kathirene J. Ewing. I called ***-***-**** yesterday-evening to pay my bill. Although I did not know how much it was, that shouldn't have been a problem* however, it resulted in a recorded messenger who sounded more like an "harassing" woman carrying a personal vendetta over my question about the $*.** on my last bill, a vendetta which began that very day. I have never experienced such in a business that is suppose to provide opportunities to a group of the most vulnerable. I was presented with the $*.** to pay--as my bill, until the end when the bill was supposed to get paid, then asked if I wanted to pay part of the bill or the whole bill? The message needs to be listened to. It is too much like the individual I have described: an individual, a woman, carrying a vendetta... I provided my card info. to pay the bill and get about my business in life, but never was given the amount of the whole bill, and I hung up to avoid becoming more upset, and frustrated to know that Great Call has such a device installed that deals with the public. Please investigate this matter. I await you reply. Dr. Kathirene J. Ewing.
GetHuman-kathiren did not yet indicate what GreatCall.com should do to make this right.
I have an issue with GreatCall.com too
How GetHuman-kathiren fixed the problem
We are waiting for GetHuman-kathiren to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.