My Ph Number: ***-***-****. Name: Kathirene J. Ewing. I called ***-***-**** yesterday...

GetHuman-kathiren's customer service issue with GreatCall.com from August 2018

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The issue in GetHuman-kathiren's own words
My Ph Number: ***-***-****. Name: Kathirene J. Ewing. I called ***-***-**** yesterday-evening to pay my bill. Although I did not know how much it was, that shouldn't have been a problem* however, it resulted in a recorded messenger who sounded more like an "harassing" woman carrying a personal vendetta over my question about the $*.** on my last bill, a vendetta which began that very day. I have never experienced such in a business that is suppose to provide opportunities to a group of the most vulnerable. I was presented with the $*.** to pay--as my bill, until the end when the bill was supposed to get paid, then asked if I wanted to pay part of the bill or the whole bill? The message needs to be listened to. It is too much like the individual I have described: an individual, a woman, carrying a vendetta... I provided my card info. to pay the bill and get about my business in life, but never was given the amount of the whole bill, and I hung up to avoid becoming more upset, and frustrated to know that Great Call has such a device installed that deals with the public. Please investigate this matter. I await you reply. Dr. Kathirene J. Ewing.
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Customer service issue
Reported by GetHuman-kathiren
Aug 22nd, 2018 - 3 mons ago
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GetHuman-kathiren started working on this issue
Aug 22nd 10:58am