1. All Companies › 
  2. GreatCall.com Customer Service › 
  3. FAQ
Updated

GreatCall.com Customer FAQ

Top Answers & How-to Guides

What is GreatCall.com's Phone Number?

The question we are asked most often is about how to talk to GreatCall.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my existing contacts to a GreatCall phone?

Yes, you can transfer your existing contacts to a GreatCall phone. GreatCall offers a simple and convenient process to transfer contacts...
Ask any question you have about GreatCall.com customer service, get an answer now.
Contact GreatCall.com customer service

About GreatCall

What is GreatCall?

GreatCall is a trusted provider of technology solutions to support the active aging population. We offer a range of products and services...
Read more

Products and Services

What products and services does GreatCall offer?

GreatCall offers a range of products and services tailored to meet the needs of older adults and their caregivers. Our flagship product...
Read more

Phone Number Transfer

Can I keep my current phone number if I switch to GreatCall?

Yes, you can keep your current phone number if you switch to GreatCall. We understand the importance of maintaining familiarity and...
Read more

Service Requirements

What are the requirements to use GreatCall's services?

To use GreatCall's services, there are a few requirements you need to fulfill. Firstly, you must be at least 18 years old or older....
Read more

Product Warranty

Does GreatCall offer a warranty for their products?

Yes, GreatCall offers a warranty for their products. They understand the importance of customer satisfaction and stand behind the quality...
Read more

International Usage

Can I use GreatCall outside of the United States?

No, GreatCall services can only be used within the United States. Our plans and devices are designed to work exclusively within the...
Read more

Return/Exchange Policy

What is the return or exchange policy for GreatCall products?

GreatCall offers a hassle-free return and exchange policy for its products. If you're not satisfied with your purchase, you can return...
Read more

Fees and Contracts

Are there any hidden fees or contracts with GreatCall?

GreatCall does not have any hidden fees or long-term contracts. We believe in transparency and providing our customers with straightforward...
Read more

Contact Transfer

Can I transfer my existing contacts to a GreatCall phone?

Yes, you can transfer your existing contacts to a GreatCall phone. GreatCall offers a simple and convenient process to transfer contacts...
Read more

Help me with my GreatCall.com customer service issue

Ask any question you have about GreatCall.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated