I got charged for the first box which was supposed to be a free sample. And I cancelled...

GetHuman887762's customer service issue with Graze from July 2018

Help with my Graze issue
I got charged for the first box which was supposed to be a free sample. And I cancelled the other box but still got charged is there any way to get a refund
I trust that Graze will make this right and come up with a resolution that is fair.
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Graze

Customer service issue
Reported by GetHuman887762
Jul 17th, 2018 - a mon ago
I have an issue with Graze too
Fixed
Seen by 2 customers so far
Similar issue to 162 others
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Timeline
GetHuman887762 started working on this issue
Jul 17th 12:18am
GetHuman887762 indicated the issue is not fixed yet.
Jul 17th 1:31am