Uninformed Charge. Grammarly charged me with $***.** and I did not even use their app for over a year.

GetHuman-ogivari's customer service issue with Grammarly from March 2019

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The issue in GetHuman-ogivari's own words
I was just checking spelling from time to time which does not require any subscription. ... Hello,**My name is Ognjen Varicak,**I have already sent you an email, yesterday, but I did not get any respond from you. Two days ago I was charged with ***.**$. I have explained to you that I do not know how this has happened, as I have never purchased Grammarly Premium subscription. Once, I was subscribed on your software, but only for a month. I have not used Grammarly for over a year and I do not understand where is this purchase coming from. I am not sure if someone has used my information, but I did not do this!!!Please, I urge you to send me my money back, because I do not even use Grammarly! Thank you!**Ognjen
They do not realize that I was not notified that there is any upcoming payment or anything similar. I have never got an email!
I want my money back.
I have used Grammarly from time to time, but this was all happening last year. I did not use it for over a year.
Yes, I have submitted and explained my issue on Support page.
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Grammarly

I have not use Gramarly for over a year.
Customer service issue
Reported by GetHuman-ogivari
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1022 others
0 customers following this
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Timeline

GetHuman-ogivari started working on this issue
Mar 27th, 2019 3:13am

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